Last updated: January 2026

Kampala Mobile Physicians ("we", "us"), a subsidiary of Mobimed Specialists, respects your privacy. This policy explains what information we collect through this website and our services, how we use it, and the choices you have.

1. Information We Collect

  • Booking & enquiry details you submit: name, contact information, gender, date of birth, service requested and visit address.
  • Health information you choose to share with us for diagnosis and treatment.
  • Communication records — messages sent via WhatsApp, phone calls or email relating to your care.
  • Basic technical data — our website does not use advertising trackers or analytics cookies that identify you personally.

2. How We Use Your Information

  • To schedule, confirm and conduct appointments.
  • To provide medical care, including sharing relevant history (with your consent) with specialists we refer you to.
  • To issue prescriptions, reports and follow-up instructions.
  • To respond to enquiries and provide customer support.
  • To meet legal and professional record-keeping obligations.

3. Confidentiality of Medical Records

Your clinical information is treated under strict medical confidentiality. It is never sold or used for marketing. It is shared only with personnel involved in your care, with specialists you consent to be referred to, or where disclosure is required by law.

4. Third-Party Services

This website embeds Google Maps and links out to WhatsApp for communication. When you interact with those services, their own privacy policies apply to the data they collect directly from you.

5. Data Retention & Security

Clinical records are retained for the period required by Ugandan professional regulations. We apply reasonable administrative and technical safeguards — including restricting access to authorised staff only — to protect your information.

6. Your Rights

You may request access to your records, corrections to inaccurate information, or deletion of non-clinical personal data by contacting us at info@kampalamobilephysicians.com.

7. Contact

Questions about this policy? Call or WhatsApp +256 784 247945, or write to Rubaga Road, Mengo, Kampala, Uganda.